Privacy Policy

1. Information We Collect

We collect the following types of information when you use Workaroo:

• Account information — email address, phone number, and password when you register
• Profile information — display name, profile photo, and visa type (optional)
• User-generated content — job listings, accommodation listings, posts, and messages you create
• Location data — approximate location used to show nearby jobs and accommodation (only when you grant permission)
• Device information — device type, operating system, and app version for technical support
• Usage data — pages viewed, features used, and interactions within the app to improve our service

2. How We Use Your Information

We use your information to:

• Create and manage your Workaroo account
• Display relevant job and accommodation listings based on your location
• Send verification codes via SMS and email
• Send important service notifications and updates
• Improve app features and user experience
• Detect and prevent fraudulent activity
• Respond to customer support requests

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with:

• Service providers — trusted third-party companies that help us operate our platform (e.g. cloud hosting, SMS verification, analytics), who are bound by confidentiality agreements
• Other users — information you include in public listings or posts is visible to other users of the platform
• Legal requirements — when required by Australian law or in response to valid legal processes

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption (HTTPS/TLS) to protect data in transit and at rest. We implement access controls to limit who can view your personal information.

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Workaroo account.

5. Data Retention

We retain your personal information for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent to location tracking at any time through your device settings
• Opt out of promotional communications

To exercise any of these rights, please contact us at jinjunzhang0920@gmail.com.

7. Children's Privacy

Workaroo is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Workaroo may contain links to third-party websites or services (e.g. Google Maps). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via the app or by email. Your continued use of Workaroo after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: jinjunzhang0920@gmail.com
• Website: workaroo.app/support